Privacy Policy

KidneyCare is committed to protecting the privacy of visitors and users of its website. This Privacy Policy explains how information is collected, used, and protected when you visit the website or contact us.

1. Nature of KidneyCare’s Activity

KidneyCare operates in the field of management, operation, and support of dialysis services, including operational, logistical, and administrative support for dialysis centers. The website does not provide direct medical treatment to patients.

2. Information We Collect

We may collect limited personal information when users submit inquiries or contact forms, including:

  • Name

  • Phone number

  • Email address

All information is provided voluntarily by the user.

3. Use of Information

The collected information may be used for the following purposes:

  • Responding to inquiries and communication

  • Providing information about KidneyCare’s services

  • Coordination with partners or relevant entities related to our services

  • Improving website content and user experience

4. Medical and Health Information

KidneyCare does not collect or store sensitive medical or health data related to patients through this website.
If any special data is required, it will be handled through official channels and in compliance with applicable regulations in the Kingdom of Saudi Arabia.

5. Data Protection

KidneyCare takes appropriate technical and organizational measures to protect personal information from unauthorized access, use, or disclosure.

6. Information Sharing

Personal information will not be shared with third parties except in the following cases:

  • When required by applicable laws or regulations

  • For operational purposes related to providing KidneyCare’s services, in a manner consistent with this Privacy Policy

7. Cookies

The website may use cookies to enhance performance and analyze website usage. Users may disable cookies through their browser settings.

8. User Rights

Users have the right to request access to, correction, or deletion of their personal information by contacting KidneyCare.

9. Updates to This Policy

KidneyCare reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.